Viscosoft.Selected Work / 2017–Present
Head of Brand & Creative / Shareholder

THE
BUSINESS
OF BETTER
SLEEP.

Leading the brand, the product story and the marketing systems that turn customer understanding into commercial growth.

Viscosoft Group Inc.
Charlotte, NC
Brand / Product / Growth
Viscosoft mattress product campaign
Product & Campaign Creative
01 / Commercial LeadershipBrand × Product × Marketplace
$200M+Company revenue during my tenure
$20.60MMarketplace sales · estimated
−65%Reduction in advertising cost of sales
+30%Improvement in return on ad spend
02 / Brand Leadership

ONE BRAND.
MANY WAYS
TO GROW.

I lead brand positioning, product marketing, creative direction and customer acquisition—not just the advertising at the end of the process.

Across Viscosoft, Skytex and Mello, I set the strategy behind the customer experience, from Amazon and DTC to retailer support, email, social, paid media and organic discovery.

The decisions are connected: customer insight informs product development, the product informs the story, and marketplace performance informs what we do next. I translate those signals into launches, investment priorities and executive reporting.

ViscosoftSkytexMello
Viscosoft campaign photograph of a woman with coffee on a balcony
Campaign / Lifestyle & Brand DirectionEveryday Comfort
03 / Product Meets Perception

GIVE COMFORT
A REASON
TO BELIEVE.

Materials, construction and product performance are the foundation of the story. I turn technical distinctions into something customers can recognize—in the photography, on the product page and in the buying experience.

Viscosoft pillowtop cover material and texture close-up
Material Story / Texture & Construction
Woman on a Viscosoft mattress topper
Product Experience / Human-Scale Storytelling
Product Development × Creative Direction

From density and support to cooling, fit and care, strong product marketing gives buyers reasons to believe without resorting to generic claims or perpetual discounting.

04 / The Marketing System

CREATIVE AND
COMMERCE.
ONE SYSTEM.

I lead the marketing operation end to end, connecting consumer insights, product positioning, creative testing, search, marketplace data and channel economics.

01

Understand demand.

Analyze search behavior, reviews, seasonality and customer response to identify the commercial opportunity.

02

Shape the offer.

Direct positioning, product education, merchandising and launch strategy across customer touchpoints.

03

Acquire and retain.

Coordinate Amazon discovery, DTC, email, video, social and paid media so acquisition serves long-term brand value.

04

Measure and improve.

Use performance signals to refine the work, allocate resources and determine the next marketing priority.

05 / Marketplace Intelligence

THE MARKETPLACE
IS THE BRIEF.

I use Seller Central, sellerboard and Amazon Ads to run the marketplace—not just report on it. Financial performance, customer response and acquisition intelligence all influence brand, product and creative decisions.

Amazon Seller CentralsellerboardAmazon Ads
Marketplace Performance / sellerboardPerformance overview
Sales / Oct 2025–Oct 20, 2026$20.60M

Revenue driven by a commercial system connecting product direction, search visibility, merchandising and acquisition.

Units sold155,793Estimated units sold
Traffic2.48MEstimated marketplace sessions
TACOS5.80%Estimated TACOS
Unit session rate6.29%Conversion context
Monthly sales / estimates

DEMAND THROUGH SEASONALITY.

$3.51M
August 2026 peak
Oct '25NovDecJanFebMarAprMayJunJulAugSep '26
1.35M1.90M1.46M1.26M1.10M1.35M1.19M1.17M2.20M2.05M3.51M1.23M

ACQUISITION AND
ACCOUNTABILITY.

Amazon Ads / Sep 20–Oct 19, 2026
Estimated sales; recorded ad spend

Return on Ad Spend
6.92×

Advertising efficiency

Campaign performance guides targeting, creative testing, listing clarity and investment decisions.

Ad-attributed sales$587.4K

Estimated

Advertising cost$84.85K

Reported spend

Purchases3,796

Estimated

Reporting period30 days

Amazon Ads attribution

Customer Journey / Amazon Ads

READ THE PATH.
NOT JUST THE CLICK.

The goal is to understand the customer journey and direct resources to the experiences that win new buyers.

Sponsored Products × 2→Purchase
New-to-brand sales / leading path$503.3K

3,251 estimated new-to-brand purchases

06 / Selected Creative

FROM THE
FIRST GLANCE
TO THE
FINE PRINT.

The same discipline runs through lifestyle photography, product imagery, motion, CGI and ecommerce. The photographs get space to do their job—showing what the brand looks and feels like in the world.

Viscosoft styled sweater lifestyle photography
Lifestyle Campaign / Art Direction

Product photography serves the customer and the business. It carries a consistent visual language without forcing every product or campaign to look identical.

Viscosoft original brand photography
Brand Photography / Creative Archive
Viscosoft ecommerce and creative archive screenshot
Digital Merchandising / Marketplace Creative
Creative × Commerce

+8% YOY.
#3 IN CATEGORY.

Product positioning, listing hierarchy, organic visibility and marketplace merchandising translate brand decisions into results customers—and the business—can see.

07 / Creative Capability

BETTER WORK.
BETTER
ECONOMICS.

I built and lead an in-house creative and marketing capability that brings strategy, production and performance closer together, from photography and film to 3D/CGI, automation and AI-assisted workflows.

$750K

Annual external agency expense eliminated through in-house production and marketing capability.

$500K

Email revenue grown from a negligible starting contribution.

08 / Motion & Moving ImageSelected Campaign Work Follows

THE WORK
IN MOTION.

Commercial films, product demonstrations, material simulation and brand storytelling. The work continues below in the video portfolio.